New Shoes Will Be Dropped As Soon As They Are Worn.
A few days ago, Ms. Wang of Hefei said that in February 5th this year, she bought a pair of famous brand leather shoes of 300 yuan in a big shopping mall in Hefei.
The first time I wore it the day before yesterday, I found that there was a drop out situation.
Ms. Wang told reporters that before the new year's Eve, a large shopping mall footwear products hit 50 percent off, she saw a pair of shoes suitable for spring and autumn days, the original price of 600 yuan, only 300 yuan after the discount.
Ms. Wang has not worn it since the cold weather.
In recent days, the temperature in Hefei has increased. Ms. Wang has worn out her new shoes.
Ms. Wang found the shopping mall and asked for a new pair of shoes.
At that time, the manufacturer said that it could repair Ms. Wang, but could not replace it.
If you want to return, you need to pay some fees.
Ms. Wang did not agree with the manufacturer's reply, so she reflected it to our newspaper.
The reporter contacted the Complaints Department of the shopping mall.
Staff told reporters that Ms. Wang bought shoes are genuine products, enjoy three bags of services.
According to the "three package method of footwear", Ms. Wang's shoes drop line belongs to the scope of repair.
The complaints department is negotiating with Ms. Wang to the manufacturer.
Subsequently, the reporter consulted the staff of the Hefei Consumer Association complaints department.
According to its introduction, according to the "three package law of footwear commodities in Anhui", the warranty period for shoes under the price of less than 50 yuan is 1 months, the guarantee period between 50 yuan and 100 yuan is 2 months, and the guarantee period of 100 yuan or above is 3 months.
During the warranty period, the shoes should be broken, dropped and degumming, and businesses should be provided free of charge within 7 days.
Ms. Wang's shoes are dropped, not in the range of replacement or return.
Finally, the manufacturer agreed to replace Ms. Wang with a pair of shoes.
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