Zhongcheng Credit Reporting Training In Telemarketing And Negotiation Skills

"The telephone is a golden mountain. The key to telemarketing is to collect customer information. We have to go to the hospital to see a doctor, where we can catch fish when we have fish."

But telemarketing should bear in mind that endless preparation, no action, busy state, bad state of mind, fear of interrupting each other, and bad mood can not be an excuse for not making phone calls.

In order to improve business ability and strengthen communication between departments, in August 22nd morning, Zhongcheng credit information marketing department launched training on telephone marketing negotiation skills in the headquarters conference room. The training was conducted by Wang manager of marketing department as chief lecturer, and all business personnel of Zhongcheng credit investigation attended on time.

At the beginning of training, Mr. Wang talked about the charm of telemarketing for everyone. "Telephone is a golden mountain. The key to telemarketing is to collect customer information. We have to go to a hospital to see a doctor, where we can catch fish when we have fish."

But telemarketing should bear in mind that endless preparation, no action, busy, poor state, fear of disturbing each other, and bad mood can not be an excuse for not making phone calls.

In addition, Wang also tells you about the golden skill of telephone communication: first, the amount of visits. "How can a person who only imagine shooting a target but never shoot a target?" and the way to ask questions. He must be easy-going and smile, so that customers can not be questioned.

Finally, the details determine success or failure. When making phone calls, we must pay attention to the speed of speech, the volume of the same channel, avoid eating, typing, drinking the sound of incoming phone.

Manager Wang's passionate, enterprising training in telephone marketing negotiation has won everyone's thunderous applause. After more than two hours of training, his colleagues left the conference room unconsciously.

"The training is very good. It really has benefited greatly. To tell the truth, I have met all the questions mentioned by the lecturer during the telephone call. Now after hearing this training, I will have a way later"!