How To Deal With Discounts In Clothing Sales?
Shopping guide
You can first recognize the feelings of the other person, and praise the feeling of wearing clothes on them.
If the other party is still reluctant to give up, the last step is to apply to the boss or to add gifts to allow the paction to be concluded.
We must let the other person feel that we are doing our best to help him solve this problem and be sincere and sincere so that even if there is no substantial concession to the customer at last, the customer will understand that you have done your best.
1., consider it yourself.
2. this price is really very cheap.
3. don't do that. You know we are also very difficult to do.
If you think about it, you should consider it. It seems to give customers a big decision to purchase, but in fact, customers are interested in these clothes at the moment. They are at the edge of buying and selling. If they are shopping guide, give him a step or take the initiative.
1., consider it yourself.
2. this price is really very cheap.
3. don't do that. You know we are also very difficult to do.
problem
Diagnosis
"Think about it yourself," which seems to have given customers a great deal of decision to buy, but in fact, customers are interested in these clothes at the moment. They are at the edge of buying and selling. If they are guided to buy him a step or take the initiative to push him, customers may buy a few.
If the shopping guide does not push the customers forward at all, instead of saying some sarcastic remarks, it is actually driving customers away. It is very likely that the achievements that we can get here will be launched by us.
"This price is already very cheap" and "do not do this, you know we are also very difficult to do", so it is not convincing enough, and has the feeling of begging customers to feel pity.
Shopping guide
strategy
"Goods are not sold well, words are not yet arrived, words are sold, and goods are sold out," and shopping guide plays a decisive role in storefront sales.
Due to the improper use of the shopping guide, the storefront is playing the scene of taking the initiative to expel customers every day, but we do not know that we continue to communicate with customers in the wrong way, and continue to take the initiative to drive customers away.
In fact, each store sells at least two or three clothes per day, but some of our terminal managers are not aware of it and let this happen repeatedly in stores.
The effect of shopping guide speech is really "one sentence laugh, one sentence jump". If the words are right, clothes may become sales and profits. But if a word is inappropriate, clothes may become stock and backlog, so the language training of shopping guide is very important.
As far as the case is concerned, shopping guide can first identify with the feelings of the other person and praise the feeling that clothes are wearing on them.
If the other party is still reluctant to give up, the last step is to apply to the boss or to add gifts to allow the paction to be concluded.
We must let the other person feel that we are doing our best to help him solve this problem and be sincere and sincere so that even if there is no substantial concession to the customer at last, the customer will understand that you have done your best.
In many cases, customers do not necessarily want to take a discount. The key is to buy a reason or step.
Language template
Shopping guide: Yes, Miss Wang, I can understand your mood. If I were you, I would like to buy three pieces, and I would also like the merchants to give me a discount.
In other words, a piece of clothing should be able to make the fabric so good and the style customers like it. It's really not easy to do so. Do you think so? Miss Wang, in fact, the most important thing is to wear it.
(plus selling points and compliments)
Shopping guide: if these clothes are not worn on you, what a pity!
(using gifts or VIP cards, etc.)
Shopping guide: Miss Wang, if I were you, I would also think that you should give me a few discount if you buy more.
However, we must ask you to accept this. You, as our old customer, must know clearly that our clothes are carefully selected, and the price has always insisted on the real price.
But in view of your situation, let me give you a practical gift. Do you think so?
Shopping guide: Oh, Miss Wang, I am so sorry, because these are all very suitable for you.
Well, I'll try my best to help you to apply for a look.
(let the customer know that you are working for him)
Shopping guide: Miss Wang, I am very sorry, we really have no way to price, but our boss decided to give you a gift. Thank you for your consistent support for our store. Please accept it.
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