Wechat Optimize Customer Contact Function: Welcome To Add Pictures
The release of WeChat 2.7.8 version is mainly aimed at optimizing the function of "customer contact".
It is reported that this optimization function includes: "welcome language" message type to support pictures, web pages and small programs, while supporting business leaders to become members of the jurisdiction to configure "welcome words".
When setting up "welcome words", enterprises can add pictures, web pages and small programs according to specific business needs.
The welcome message is immediately received when customers add members to their friends.
After the message type is expanded, enterprises can configure all kinds of messages, such as commodity pictures, coupon links, membership card links, personal store applets, etc. as welcome words.
The service staff will automatically send "welcome words" after being added to their friends.
At the same time, the "welcome language" configuration authority is more flexible. Enterprises can set up business leaders in the "customer contact", authorize store managers, regional leaders, etc., and can flexibly manage the "welcome words" of their members according to specific business needs, so as to provide more precise services to customers.
In addition, the WeChat 2.7.8 version of the enterprise supports WeChat's PC terminal adding WeChat friends, and adds the interface to get the list of customers from the departed members, and optimizes the "contact me" configuration interface and other changes.
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